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Amazing Feedback

At InFocus Insurance, we exceed expectations.

A culture of doing the right things.

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Anyone can promise great service, but not everyone can deliver it. At InFocus Insurance, we’ve built a culture around doing the right things. But don’t just take our word for it. Read these client testimonials to see exactly what we mean.

Sarah is one of the best insurance professionals I have ever had the pleasure to work with. She is very attentive to my concerns and always responds to inquiries and issues. Switching my insurance portfolio to her has been an extremely beneficial and positive experience and I would whole heartedly recommend Sarah as well as the entire organization.

Jim AcchinoOwner of Acchinos Auto Body

I am a local attorney and the president of a small LLC that had a building it was renting out. When the commercial building insurance was canceled because it became vacant, Sarah got right on it and got me quotes from every insurer available. She was very knowledgeable, had great recommendations for replacement insurance, and was very speedy in her servicing my needs. I would highly recommend her to anyone!

Michael Bersani

Thanks for all your help Mellissa. Excellent service!!

Brian Heasley

I was put in contact with Sarah by an attorney when I was trying to find another insurance agent, but with the same insurance company that I was already with. Sarah helped me, even though she was not going to get any business from me. As a result of her attitude and help, I decided to give Sarah all of my insurance business. Sarah is professional, knowledgeable, capable, and has the best interest of the client at heart. She has saved me a lot of money for better coverage, and she has done the same for a friend. Sarah also reaches out to me periodically, just to keep in touch. I have never experienced that kind of service and relationship with an insurance agent in my ~45 years of buying insurance. I will be sending other friends to Sarah. She is to be commended for the way that she conducts her business. It is an honor to know Sarah.

Ron Grace

Sarah is a creative talent that is a not only a leader, but also a resource to her peers.

Angi Tennant

I first called Sarah Arnold at the recommendation of a relative who simply could not say enough about Sarah. From my first phone call, I could understand why. Sarah is extremely professional, courteous & has always made me feel like my question or issue is the only issue she's dealing with when speaking with her. It is truly because of Sarah that I have my auto, life, home & rental insurance with State Farm. She definitely "goes the extra mile & then some for her clients." Should you wish to discuss this further, I would be happy to do so & can be reached at (315) 530-8635.

Cheryle Manti

As I bought my new home, I needed new insurance. Sarah was there with a quick quote, cheaper than I had been paying on the old home (And this one was more expensive) with more coverage. Sarah made the process easy on me which was a great help as we closed on the house and began the new journey. I oculd not have asked for anything more.

Sharon Bauer

Sarah was my Insurance Agent for over two years. I have not worked with a more professional, knowledgeable agent in over 30 years with State Farm. I highly recommend her and wish I still lived in her area.

Debbie Jacoby

Sarah is awesome! I was in the process of taking over a business and pretty much knew nothing and she walked me through all my insurance requirements as well as suggestions, most of which I took because they were to my benefit. She is extremely knowledgeable! She pushed things through quickly for me so I could get things done, and was always responsive via phone and email, which is really helpful when you don't know much about the process. In addition, she was always available to meet in person on short notice at her office (their offices are very comfortable and easy to access btw), and she would also meet me at my business as needed. In short, great customer service, trustworthy, and great products. I plan on integrating other aspects of my business, and most likely personal needs too, with Sarah and InFocus going forward.

Greg Herman
About Our Agency - View of Downtown Syracuse Commercial Buildings at Sunset

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